Ubiquitous Computing and Communication Journal
Disseminator of Knowledge
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Abstract
Title: Knowledge-sharing and an Intranet in a selected organisation in South Africa
Authors: Mr. Udo Richard Averweg
Abstract:
Knowledge-sharing is an activity through which knowledge is exchanged in an organisation. Information technology (IT) plays an importnat role to give effect to the sharing of knowledge. An Intranet has an enabling role to support knowledge-sharing in an organisation. The question arises: To what extent does an organisation's existing Intranet enable knowledge-sharing? This question is explored by selection of a large organisation (eThekwini Municipality, City of Durban, South Africa) as the field of application. Derived from a mixed-methods research approach, the results of a survey of eThekwini Municipality's Intranet are presented. In order to enable increased knowledge-sharing within the organisation, some suggestions for improvement to the Intranet are made.